2 thoughts on “Operating at Webscale for Books

  1. Good point “the power of Amazon is not in product creation but in product connection” Brings to mind Mann’s Principle of Least Effort! – we want convenient, ‘no-brainer’ access to information resources. Even before Amazon there were retail outlets whose competitive advantage was convenience. Think: 7-11, despite higher priced product offerings or even lower quality as compared to their grocery store counterparts, the company succeeds because they appeal to human need for convenience.

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